Any additional information collected over and above that required for that contractual relationship or for that contractual relationship to continue will be deleted periodically from our system, unless we have your specific consent to retain the same for the purposes for which you gave that information, unless we receive your specific request for this information to be deleted from our system at any time prior to that.
Should we wish to use your data for any purpose other than for the furtherance of our contractual relationship, or for a purpose which you give, or have given, specific consent, then you will be asked to provide specific consent for that purpose.
This policy will be updated from time to time on our website(s) and the revised policy will be immediately effective.
What information do we collect?
When you visit our website or contact us with a request or instructions then we may collect and store the following information:
All details that you provide in order to open an account with us for the supply of any services that we sell.
Email and other contact information as well as emails and phone messages.
We also make notes of our telephone communications with our customers.
IP addresses and cookies
When using our website(s) we do not collect information about your computer and your visits to the website including your IP address, geographical location, browser type, referral source, length of visit and number of page views.
Using your personal data
We do not use your personal data for any other purpose other than to provide the service requested or complete any agreed contract.
We may share your information with third parties in relation to the above activities only, provided you have given your prior agreement.
We give the greatest priority to compliance with UK data protection and other privacy laws to which we are subject, in particular under the Data Protection Act 2018 and the EU General Data Protection Regulation.
We are committed to the security of your information and we will take technical and organisational precautions to prevent the loss, misuse or unauthorised alteration of this information.
Access to your information
In accordance with the Data Protection Act 1998 and amendments thereto you have a right to access personal information which we, and other entities, hold about you. This is called a “subject access request” which you can make in writing to the Data Protection Officer at
We may use your personal details to give you information about products and services available from ourselves which may be of interest to you. This information will only be sufficient for contact to be established and specific permission requested from you, in order to contact you going forward.